If you need general Bluetooth troubleshooting steps, start with replacing the batteries of the devices, reset the Bluetooth hardware on Mac, and some other tips for resolving Bluetooth Not Available errors.Īlso, remember that the latest Apple Magic Mouse 2 and Apple Wireless Keyboard 2 models both have a USB lightning port on them, which means they can be plugged in directly to the Mac to get around such a problem. Keep in mind this is not a general Bluetooth troubleshooting guide, it’s aimed specifically at users who find the Bluetooth service to be disabled and they are therefore unable to use a Bluetooth keyboard or mouse on their Mac. We’re going to show you how to tackle that situation in Mac OS, so that you can enable Bluetooth even if you can’t connect a Bluetooth mouse or Bluetooth keyboard to the computer to do so.
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